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Privacy Policy

Last Updated: 8 October 2026

At Skillwalha, we respect your privacy and are committed to protecting the personal information you share with us while using our website, purchasing courses, creating an account, submitting an enquiry, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using the Skillwalha website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Skillwalha, we may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Account/login information
  • Course purchase and enrollment information
  • Information submitted through our contact forms
  • Information shared with us through WhatsApp enquiries
  • Any other information you voluntarily provide while communicating with us

We only collect information that is reasonably necessary to provide our services and support our users.

2. Account Registration

Users may be required to create an account to purchase, access, or manage courses on Skillwalha.

Your account information may be used to:

  • Provide access to purchased courses
  • Track your course enrollment and learning activity
  • Manage your orders
  • Provide customer support
  • Maintain your account and purchase history
  • Communicate important updates related to your account or courses

You are responsible for maintaining the confidentiality of your account credentials.

3. Course Purchases and Payments

Skillwalha provides paid digital courses and learning programs through the website.

We may integrate third-party payment gateways to securely process online payments.

When a payment gateway is used, payment-related information may be processed directly by the respective payment service provider according to its own privacy policy and security standards.

Skillwalha does not intend to directly store sensitive payment information such as your complete credit card, debit card, UPI PIN, CVV, or banking password on its website.

The payment gateway provider available on the website may change depending on service availability and approval.

4. How We Use Your Information

We may use the information collected from you for purposes including:

  • Creating and managing your Skillwalha account
  • Processing course purchases and enrollments
  • Providing access to purchased learning content
  • Responding to enquiries and support requests
  • Communicating with you regarding your courses or account
  • Sending important service-related notifications
  • Improving our courses, website, and user experience
  • Preventing misuse, fraud, or unauthorized activity
  • Maintaining records related to purchases and users
  • Complying with applicable legal and regulatory requirements

We may also use your contact information to communicate relevant Skillwalha updates, offers, course information, or educational content where appropriate.

5. Contact Forms

Our website includes contact forms through which users may submit their details and enquiries.

Information submitted through these forms may include your name, email address, mobile number, message, or other details you choose to provide.

We use this information primarily to respond to your enquiry and provide the requested assistance.

6. WhatsApp Communication

Skillwalha may provide WhatsApp buttons or links that allow users to directly contact us through WhatsApp.

When you choose to contact us through WhatsApp, the information you share will also be subject to WhatsApp’s own privacy practices and terms.

We may use WhatsApp to:

  • Answer course-related questions
  • Provide support
  • Assist with enrollment or purchase queries
  • Share information requested by you
  • Communicate relevant service updates

Users should avoid sharing sensitive financial information or passwords through WhatsApp.

7. Learning Platform and Course Data

Skillwalha operates its courses through its own website using WooCommerce and an integrated Learning Management System.

Your course-related information may include:

  • Courses purchased
  • Courses enrolled in
  • Course progress
  • Completion status
  • Account activity
  • Learning-related records

This information may be used to provide and improve your learning experience.

8. Cookies and Similar Technologies

Skillwalha may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for purposes such as:

  • Keeping users logged in
  • Maintaining shopping cart information
  • Remembering user preferences
  • Supporting checkout functionality
  • Improving website performance
  • Understanding how users interact with the website
  • Supporting security and fraud prevention

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

9. Analytics and Website Tracking

Skillwalha may use analytics and website measurement tools in the future, including services such as Google Analytics or similar technologies.

These tools may collect technical and usage information such as:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser type
  • Approximate location based on IP address
  • Traffic source
  • Website interactions

Such information may be used to understand website performance, improve user experience, and measure marketing effectiveness.

Where required, applicable cookie or consent mechanisms may be used.

10. Advertising and Marketing Technologies

Skillwalha may use advertising or remarketing technologies in the future, including services provided by platforms such as Google or Meta.

Such services may use cookies, pixels, or similar technologies to understand website activity and measure the effectiveness of advertising campaigns.

The use of such technologies may be governed by the privacy policies of the respective third-party platforms.

11. Third-Party Services

To operate the Skillwalha website and provide our services, we may use third-party service providers for purposes such as:

  • Website hosting
  • Payment processing
  • Email communication
  • Learning management
  • Website security
  • Analytics
  • Advertising
  • Customer communication

These providers may process limited information necessary to perform their respective services.

We aim to work with reputable service providers, but their handling of information is also governed by their own privacy policies and terms.

12. Information Sharing

Skillwalha does not sell or rent your personal information to third parties.

We may share information only when reasonably necessary, including:

  • With service providers required to operate the website
  • With payment processors to complete transactions
  • With technology providers supporting website functionality
  • Where required by law or legal authorities
  • To protect the rights, security, or property of Skillwalha, its users, or others
  • In connection with preventing fraud or misuse

Only information necessary for the relevant purpose should be shared.

13. Data Security

We take reasonable technical and administrative measures to protect personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration
  • Destruction

However, no online system, website, or method of electronic transmission can guarantee absolute security.

Users should also protect their passwords and avoid sharing account credentials with others.

14. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Maintain user accounts
  • Provide purchased courses
  • Maintain transaction records
  • Resolve disputes
  • Provide customer support
  • Comply with legal or administrative requirements

Some information may need to be retained even after an account is no longer actively used.

15. Your Rights and Choices

You may contact Skillwalha regarding your personal information and request assistance with matters such as:

  • Updating incorrect personal details
  • Reviewing your account information
  • Requesting deletion of certain personal information
  • Requesting account-related assistance
  • Opting out of promotional communications

Certain information may need to be retained where required for legal, accounting, security, transaction, or legitimate operational purposes.

16. Email and Promotional Communication

Skillwalha may send communications related to:

  • Course purchases
  • Account activity
  • Service updates
  • New courses
  • Educational information
  • Offers or promotions

Where applicable, users may request to stop receiving promotional communication.

Important transactional or account-related messages may still be sent where necessary.

17. Children’s Privacy

Skillwalha services are intended to be used in accordance with applicable laws and with appropriate parental or guardian involvement where required for minors.

We do not knowingly seek to collect unnecessary personal information from children.

If a parent or guardian believes that a minor has provided personal information inappropriately, they may contact us for assistance.

18. External Links

The Skillwalha website may contain links to third-party websites, platforms, tools, or services.

Once you leave our website, Skillwalha is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policies of third-party services before providing personal information.

19. Changes to This Privacy Policy

Skillwalha may update this Privacy Policy from time to time to reflect:

  • Changes in website functionality
  • New services or features
  • Changes in payment or analytics providers
  • Legal or regulatory requirements
  • Changes in our data-handling practices

The updated version will be published on this page with a revised “Last Updated” date.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact Skillwalha through the contact options provided on our website.

Skillwalha
Website: https://skillwalha.com/

You may also contact us through the website’s Contact Us page or available WhatsApp support option.

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