Last Updated: 8 October 2026

At Skillwalha, we aim to provide a smooth and reliable learning experience. This Cancellation & Refund Policy explains when a learner may request a refund and the conditions that apply.

By purchasing any course or course bundle from Skillwalha, you agree to the terms mentioned below.

1. Refund for Technical or Access Issues

A refund may be provided if you face genuine technical or payment-related issues, including situations such as:

• Course access is not provided after successful payment
• The purchased course is not opening or is inaccessible
• Duplicate payment has been deducted
• A technical issue prevents you from using the purchased course
• Any similar genuine issue caused by the platform or payment process

You should contact Skillwalha and provide the relevant purchase and issue details so that the problem can be reviewed.

If the issue cannot be resolved appropriately, a refund may be processed.

2. 100% Course Completion Refund

Skillwalha provides a 100% refund opportunity for eligible learners who successfully complete the required learning conditions.

To qualify for this refund, you must:

• Complete 100% of the purchased course
• Complete all required quizzes
• Complete and submit all required assignments
• Fulfil all course completion requirements
• Submit your refund request within 90 days from the date of purchase

Once these requirements are successfully completed and verified, you may be eligible to receive a refund of the eligible course amount.

3. 90-Day Refund Eligibility Period

The 100% course completion refund is available only within the first 90 days from the course purchase date.

This means:

• You must complete the full course within 90 days
• You must complete and submit all required quizzes and assignments within 90 days
• You must submit your refund request within the same 90-day period

If the 90-day period has expired, you will no longer be eligible for the 100% course completion refund.

4. Refund Verification

Before approving a completion-based refund, Skillwalha may verify your learning records, including:

• Course progress
• Completion percentage
• Quiz completion
• Assignment submissions
• Purchase date
• Refund request date

A refund will be approved only after the applicable eligibility conditions have been successfully verified.

5. Incomplete Courses

If you have not completed 100% of the course or have not completed the required quizzes and assignments, you will not qualify for the 100% course completion refund.

Partial course completion does not qualify for this refund benefit.

6. Refund Processing Time

Once a refund request has been reviewed and approved, the refund is generally processed within 7–10 days.

The actual time taken for the amount to appear in your bank account, card, UPI account, or original payment method may also depend on the payment gateway, bank, or payment service provider.

7. Refund Method

Where possible, approved refunds will be processed through the original payment method used for the purchase.

If the original payment method cannot be used due to technical or payment-provider limitations, Skillwalha may provide further instructions for processing the refund.

8. Duplicate Payments

If the same course purchase is charged more than once due to a technical or payment-related issue, you may contact Skillwalha for assistance.

After verification, the duplicate transaction amount may be refunded.

9. Course Bundles

If you purchase a bundle containing multiple courses, the applicable refund conditions will be based on the requirements associated with that bundle.

Where the 100% completion refund applies to a bundle, all required course content, quizzes, assignments, and completion requirements included in the bundle must be completed within the applicable 90-day period.

10. Cancellation of Digital Course Purchases

Because Skillwalha provides digital learning content that may become accessible after purchase, a course order cannot necessarily be cancelled in the same manner as a physical product order.

Refund requests will therefore be handled according to the eligibility conditions described in this policy.

11. Misuse of the Refund Policy

Skillwalha reserves the right to reject refund requests where there is reasonable evidence of:

• Fraudulent activity
• Abuse of the refund system
• False claims
• Manipulation of course completion records
• Unauthorized use or sharing of course access
• Any attempt to misuse the 100% refund benefit

This is intended to ensure that the refund program remains fair for genuine learners.

12. Changes to This Policy

Skillwalha may update this Cancellation & Refund Policy from time to time to reflect changes in its courses, refund program, payment process, or operational requirements.

Any updated policy will be published on the Skillwalha website with a revised “Last Updated” date.

13. Contact Us

For cancellation, refund, payment, course access, or technical issues, please contact Skillwalha through the support options available on the website.

Website: https://skillwalha.com/

You may also contact us through the Contact Us page or the available WhatsApp support option.

Important: Refund requests related to the 100% course completion offer must be submitted within 90 days of purchase. Requests made after 90 days will not be eligible for this offer.